Privacy Policy

Effective Date: 21/01/2025

1. Introduction

DC Petersson Coaching Services respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, www.dcpc.uk, or use our life coaching services.

2. Who We Are

DC Petersson Coaching Services is a life coaching business based in the United Kingdom. Our registered address is 65 Ponsonby Road. Plymouth, PL3 4HW, and we can be contacted via email at dc.coach.365@gmail.com or by phone at +44 1752 456374 or +44 7736 443178.

3. Information We Collect

We may collect and process the following personal data:

Personal Identification Information: Name, email address, phone number, postal address, and other contact details.

Demographic Information: Age, gender, and other personal preferences, where relevant to our services.

Usage Data: Information about how you use our website, such as IP address, browser type, and pages viewed.

Health or Well-being Information: Information you provide during coaching sessions or via intake forms, subject to your explicit consent.

4. How We Collect Your Data

We collect data:

When you fill out forms on our website (e.g., contact forms, newsletter sign-ups).

When you book or attend a life coaching session.

Through cookies and similar tracking technologies when you browse our website.

5. How We Use Your Data

We use your data for the following purposes:

To provide and personalize our life coaching services.

To communicate with you regarding appointments, services, and updates.

To improve our website and services based on user feedback.

For legal or regulatory compliance.

6. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you voluntarily provide information for specific purposes (e.g., subscribing to our newsletter).

Contract: To fulfill our obligations under our agreement with you.

Legitimate Interests: For the improvement of our services and customer experience.

Legal Obligations: To comply with applicable laws and regulations.

7. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

Service providers and third-party vendors that assist in delivering our services (e.g., scheduling software or payment processors).

Legal or regulatory authorities if required by law.

Other parties with your explicit consent.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Sensitive data, such as your coaching notes, is highly confidential and will be securely destroyed after 7 years.

9. Your Rights

Under UK data protection law, you have the following rights:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your data, subject to legal or contractual obligations.

Restriction: Request restriction of processing in certain circumstances.

Portability: Request transfer of your data to another provider.

Objection: Object to processing based on legitimate interests or direct marketing.

Withdrawal of Consent: Withdraw consent where processing is based on your consent.

To exercise your rights, please contact us at dc.coach.365@gmail.com

10. Security of Your Data

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security assessments.

11. Cookies

Our website uses cookies to improve user experience and analyze website traffic. You can manage your cookie preferences via your browser settings. 

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

13. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

14. Contact Us

If you have questions or concerns about this privacy policy or how we handle your data, please contact us:

Email: damian@dcpc.uk

Phone: +44 1752 456374

Address: 65 Ponsonby Rd, Plymouth, PL3 4HW.

15. Complaints

If you believe we have not handled your data in accordance with the law, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

Phone: 0303 123 1113